1.1. Methods & Place of Delivery
The order can be delivered in the following ways:
Purchased items will be delivered to the place specified by the Customer.
Any erroneous registration on the part of the Customer and therefore incorrect calculation of shipping costs does not create responsibility for the Enterprise, but for the Customer.
Since after the receipt of the goods, the risk passes to the Customer, the latter has to check on receipt the products he/she receives, as with his/her signature upon receipt he/she confirms that he/she has received undeservingly the products of his/her order. If the Customer does not receive the product after receipt of the notice to send and despite the relevant notification from the carrier, the Enterprise reserves the right to withdraw from the sale.
1.2 Delivery time
Delivery is made on specific days depending on the city or country of dispatch:
For remote or inaccessible areas (refers to transportation and delivery of shipments to areas outside the limits of major cities), the delivery may need up to 10 working days to be completed.
The delivery time of the products and services sold shall be no more than thirty (30) days from the time of the sale, unless otherwise specifically agreed by the parties, in writing, by e-mail.
Delivery time varies by item. In order to be informed on the exact delivery time, the Customer can obtain this information either in the item properties or contacting the Company at +30 210 6232900.
All delivery times are only estimations, and the Enterprise cannot guarantee delivery dates. Customer should keep in mind that in some parts of the world not all delivery services are available.
In case Customer wishes to receive the order from our store, he/she needs to contact the Enterprise at +30 210 6232900 and schedule it. All deliveries can be made during Monday - Wednesday - Saturday at 10:00 to 18:00 and Tuesday - Thursday - Friday at 10:00 to 21:00. All of the above require confirmed orders.
In case a product from the Customer’s order is in shortage or not in-stock, the Customer will be contacted by the Enterprise sales department for a new dispatch and delivery date or for a possible replacement with a similar product. The Enterprise reserves the right to modify the conditions, methods and cost of dispatch without prior notice.
1.3 Force majeure
The Enterprise is not responsible for delays in the execution of the order (including delivery) due to cases that cannot be attributed to the Enterprise’s fault or due to force majeure and therefore the Enterprise is entitled to an extension of the time for execution.
Indicative examples include strikes, terrorist acts, war, supplier / transportation / production problems, exchange rate fluctuations, government or legislative acts and natural disasters.
If such incidents last for more than two (2) weeks, the contract of sale may be terminated by any party without compensation